Fix recorder and Studio delivery problems

The recording will not start

• Move away from chrome:// pages, the Chrome Web Store and other protected browser surfaces.
• Refresh the target tab after installing or updating the extension so its content scripts can connect.
• Confirm no other Screenhance take is already recording or waiting to be delivered.
• For Desktop mode, accept the optional permission and choose a source in Chrome's share dialog.
• If you dismissed the share dialog, start again; no recording was created.

Audio or camera is missing

1. 1Open the extension permission page and allow the intended camera and microphone.
2. 2Return to the popup and choose the correct device from the picker.
3. 3Watch the camera preview and microphone level before starting.
4. 4For desktop or window audio, enable Chrome's Share audio option when the selected source supports it.
5. 5Remember that microphone narration is mixed into the main audio, while camera video remains a separate Studio layer.

The take did not appear in Studio

The extension holds a finished take until Studio confirms delivery. Open the popup and choose Deliver again. Keep the Studio tab open during transfer, especially for longer clips. Do not choose Discard unless you are certain the take is no longer needed.