Privacy Policy

Last updated: January 2025

1. Introduction

Screenhance ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

Information you provide:

  • Account information (email address, name) when you create an account
  • Payment information when you subscribe to a paid plan (processed securely by our payment provider)
  • Images and content you upload to create mockups
  • Communications when you contact us for support

Information collected automatically:

  • Usage data (features used, mockups created)
  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)
  • Analytics data collected via Google Analytics and Heap
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your transactions and manage your account
  • Send you service-related communications
  • Improve and optimize the Service
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Your Uploaded Content

Images you upload to Screenhance are processed to create your mockups. We do not:

  • Use your images for training AI models
  • Share your images with third parties
  • Access your images for any purpose other than providing the Service

Uploaded images may be temporarily stored to enable the Service functionality. You can delete your content at any time through your account settings.

5. Data Sharing

We may share your information with:

  • Service providers: Third-party companies that help us operate the Service (e.g., payment processors, hosting providers, analytics services)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Cookies and Analytics

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. Our analytics providers include:

  • Google Analytics: Collects anonymized data about how visitors use our site, including pages visited, time spent, and traffic sources
  • Heap: Captures user interactions to help us understand how people use the Service and improve the user experience

You can control cookies through your browser settings or opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect the functionality of the Service.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. You can request deletion of your account and associated data at any time by contacting us.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@screenhance.com.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hello@screenhance.com