Screenhance

Popular mockups

All mockupsiPhoneAndroidMacBook & laptopsBrowser

Devices mockups

iPad & tabletsGoogle PixelE-readersWatchesTV & screens

Physical & print mockups

Apparel & merchPackagingPosters & printOutdoorBusiness cardsStickers

Use cases

Product launchesWebsites & landing pagesApp & Play StoreProduct HuntSocial posts & mockupsLink preview imagesScreen recorderPitch decksUpdates & changelogs
TemplatesMotionLaunch KitPricing
Start CreatingSign In

“The dimensions of one or more screenshots are wrong” — how to fix it

The file you uploaded does not match an accepted pixel size for the selected App Store Connect display. Check the exported image, choose a matching display preset, then export at its exact size.

Check your image dimensions

Check the pixel size and file format for App Store screenshots. Files stay in your browser and are not stored.

This checks dimensions and file type only. Check the selected display slot, colour profile, transparency and artwork separately. A matching size does not guarantee store approval.

Accepted App Store screenshot sizes
  • iPhone · Duo outer: 1398 × 2034 (landscape 2034 × 1398)
  • iPhone · Duo inner: 2007 × 2853 (landscape 2853 × 2007)
  • iPhone · Dynamic Island (large display): 1260 × 2736 (landscape 2736 × 1260)
  • iPhone · Dynamic Island (large display): 1320 × 2868 (landscape 2868 × 1320)
  • iPhone · Dynamic Island (large display): 1290 × 2796 (landscape 2796 × 1290)
  • iPhone · Face ID (large display): 1284 × 2778 (landscape 2778 × 1284)
  • iPhone · Face ID (large display): 1242 × 2688 (landscape 2688 × 1242)
  • iPhone · Dynamic Island (medium display): 1179 × 2556 (landscape 2556 × 1179)
  • iPhone · Dynamic Island (medium display): 1206 × 2622 (landscape 2622 × 1206)
  • iPhone · Face ID (medium display): 1170 × 2532 (landscape 2532 × 1170)
  • iPhone · Face ID (medium display): 1125 × 2436 (landscape 2436 × 1125)
  • iPhone · Face ID (medium display): 1080 × 2340 (landscape 2340 × 1080)
  • iPhone · Home Button (large display): 1242 × 2208 (landscape 2208 × 1242)
  • iPhone · Home Button (medium display): 750 × 1334 (landscape 1334 × 750)
  • iPhone · 4": 640 × 1096 (landscape 1136 × 600)
  • iPhone · 4": 640 × 1136 (landscape 1136 × 640)
  • iPhone · 3.5": 640 × 920 (landscape 960 × 600)
  • iPhone · 3.5": 640 × 960 (landscape 960 × 640)
  • iPad · 13": 2064 × 2752 (landscape 2752 × 2064)
  • iPad · 13": 2048 × 2732 (landscape 2732 × 2048)
  • iPad · 11": 1488 × 2266 (landscape 2266 × 1488)
  • iPad · 11": 1668 × 2420 (landscape 2420 × 1668)
  • iPad · 11": 1668 × 2388 (landscape 2388 × 1668)
  • iPad · 11": 1640 × 2360 (landscape 2360 × 1640)
  • iPad · 10.5": 1668 × 2224 (landscape 2224 × 1668)
  • iPad · 9.7": 1536 × 2008 (landscape 2048 × 1496)
  • iPad · 9.7": 1536 × 2048 (landscape 2048 × 1536)
  • iPad · 9.7": 768 × 1004 (landscape 1024 × 748)
  • iPad · 9.7": 768 × 1024 (landscape 1024 × 768)

Specifications checked 2026-10-13. Apple’s source requirements.

For example: an error listing 1242 × 2688, 2688 × 1242, 1284 × 2778 or 2778 × 1284 refers to the large Face ID display group. A file at 1284 × 2779 does not match. Choose one listed pair; changing DPI will not change the pixel count.

Three steps to a corrected file

  1. 1

    Read the rejected display slot

    Copy the expected pixel sizes from the App Store Connect error. They identify the display group that needs attention.

  2. 2

    Check the exported file

    Drop the file into the checker. Compare the measured width and height, not the design canvas or DPI label.

  3. 3

    Re-export and review

    Select the matching preset in the editor, inspect the composition and export at 1×. Check the new file’s dimensions, format and transparency before uploading again.

Open the App Store screenshot generator

Current Apple screenshot dimensions

Apple currently lists at least one iPhone with Dynamic Island (medium display) screenshot for iPhone apps, plus a 13-inch iPad screenshot if the app supports iPadOS. Check the selected submission slot and the display-scaling notes in App Store Connect.

Apple display groupPortrait pixelsLandscape pixels
iPhone · Duo outeriPhone Duo outer display1398 × 20342034 × 1398
iPhone · Duo inneriPhone Duo inner display2007 × 28532853 × 2007
iPhone · Dynamic Island (large display)iPhone Air1260 × 27362736 × 1260
iPhone · Dynamic Island (large display)iPhone 18 Pro Max, iPhone 17 Pro Max, iPhone 16 Pro Max1320 × 28682868 × 1320
iPhone · Dynamic Island (large display)iPhone 16 Plus, 15 Pro Max, 15 Plus, 14 Pro Max1290 × 27962796 × 1290
iPhone · Dynamic Island (medium display)iPhone 18 Pro, 17 Pro, 17, 16 Pro, 16, 15 Pro, 15, 14 Pro1179 × 25562556 × 1179
iPhone · Dynamic Island (medium display)iPhone 18 Pro, 17 Pro, 17, 16 Pro, 16, 15 Pro, 15, 14 Pro1206 × 26222622 × 1206
iPad · 13"iPad Pro (M5/M4 and supported generations), iPad Air (M4/M3/M2)2064 × 27522752 × 2064
iPad · 13"iPad Pro (M5/M4 and supported generations), iPad Air (M4/M3/M2)2048 × 27322732 × 2048

Verified 2026-10-13 against Apple’s screenshot specifications. Download CSV or JSON. Older screenshots have specific status-bar exceptions; the full reference preserves those pairs.

Apple lists separate Duo inner and outer sizes, with screenshots required from April 2027 for apps using iOS 27.1 SDK or later. Recheck the requirement when preparing that release.

For the full device reference, see the screenshot dimensions guide. For promotional artwork, see Apple creative formats and editable examples.

Frequently Asked Questions

What does ‘the dimensions of one or more screenshots are wrong’ mean?

At least one image does not match an accepted pixel size for the display selected in App Store Connect. Read the dimensions in the error, check the actual exported file, and match one of the listed pairs exactly. A correct aspect ratio or DPI setting alone is not enough.

Which App Store screenshot size is required now?

Apple currently lists at least one iPhone with Dynamic Island (medium display) screenshot for iPhone apps, plus a 13-inch iPad screenshot if the app supports iPadOS. Check the selected submission slot and the display-scaling notes in App Store Connect.

Why is a screenshot one pixel off rejected?

Apple publishes exact pixel pairs. An image at 1320 × 2867 does not match 1320 × 2868. Set the final artboard to an accepted pair and export at 1×, then check the file’s actual dimensions.

Can I reuse screenshots across device sizes?

Apple documents automatic scaling when the interface is consistent across devices and localizations. You can also supply native sets for individual display groups. Match each submitted image to the selected slot; there is no documented duplicate-file-hash rule in Apple’s screenshot specification.

Does a matching size mean Apple will approve the screenshot?

No. This checker reads dimensions and file type. Check that the image has no alpha channel, uses the required colour profile, belongs in the selected display slot, and accurately represents the app. App Review and artwork checks are separate.

Are Apple header and search artwork the same as screenshots?

No. Store screenshots demonstrate the app in a sequence. Header, search-results and universal artwork are separate creative placements with their own dimensions. Choose the correct placement in the checker before checking those files.

Related store-listing tools

Continue preparing the same App Store, Google Play, or Chrome listing.

App Store Screenshot Translator

Localize App Store screenshots in 16 locales

Start creating

Feature Graphic Generator

1024×500 Google Play feature graphics

Start creating

Chrome Web Store Images

Promo tiles, marquee, and screenshots

Start creating

App Store Screenshot Generator

Create iOS and Android store visuals

Start creating

App Store Screenshot Templates

Screenshot sets by app category, from finance to travel

Start creating

Play Store Screenshot Generator

Android-ready Google Play visuals

Start creating
Browse all Screenhance tools →